fedora-docs-l10n/quick-docs/master/partialsdelete/2delete-proc_cups-identifying-your-problem-area — English @ Fedora Weblate: $ lp -d <print_queue_name> <file1> ... <fileN> request id is …

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$ lp -d <print_queue_name> <file1> ... <fileN>
request id is <print_queue_name>-<JID> (N file(s))

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	English	Actions
	tail -f /var/log/cups/error_log
	Enable CUPS debug logging
	Enable full debugging information with:
	$ cupsctl LogLevel=debug2
	CUPS job log
	If the problem appears when you sent document to print or if you are trying to, capture logs for this job. If the job log is available, its attaching is REQUIRED.
	Prepare CUPS for job logging
	For being able to see specific job log, please turn on:
	PreserveJobFiles Yes
	in your [filename]`/etc/cups/cupsd.conf` file and restart cup service. Do not forget to remove the line after you are done with debugging. [command]`lpstat -W all` seems to be empty after printing if you do not enable the directive.
	Get a job log for a specific job ID
	To capture job log you need to know Job ID (JID) of the job - it is the number after dash in a request ID:
	Request ID looks like this:
	<print_queue_name>-<JID>
	and can be seen in terminal if you send a document to print by [command]`lp` command:
	$ lp -d <print_queue_name> <file1> ... <fileN> request id is <print_queue_name>-<JID> (N file(s))
	Or when you list jobs (see [command]`man lpstat`) - the latest job is at the end:
	$ lpstat -W all ... <print_queue_name>-<JID> <user> 1024 Wed 11 Jan 2017 05:52:19 PM CET
	You can get the latest job logs automatically (if you have [command]`awk` installed and [command]`lpstat -W` all returns jobs) by:
	$ journalctl -u cups JID=`lpstat -W all \| awk '{print $1}' \| awk -F '-' '{print $NF}' \| tail -n 1` > cups_job_log
	Or manually, if you found JID by yourself:
	journalctl -u cups JID=<JID> > cups_job_log
	Incident-bound cupsd log (broken print queue isn't HPLIP supported)
	Sometimes we cannot bind the error with a specific print job, so the job log is uneffective. Incident-bound cupsd log is needed.
	How to start to capture incident-bound cupsd logging
	In new terminal/terminal tab, please issue:
	journalctl -f -u cups > cups_whole_log
	How to get incident-bound cupsd logging
	After you trigger the error condition you are trying to diagnose e.g. printing something, try to find a printer via [command]`lpinfo` etc., you terminate capturing incident-bound cupsd log from xref:_how_to_start_to_capture_incident_bound_cupsd_logging[step above] by `<ctrl>+<c>`.
	Incident-bound cupsd log (broken print queue is HPLIP supported)
	Unfortunately, HPLIP libraries don't log into CUPS unit in journal, so if your print queue is installed with HPLIP driver (its device uri starts with `hp://`), we need incident-bound journal log.

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English 98 characters edited Current translation Read only

a year ago

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15131564 String information

Source string description

type: delimited block -

Flags

no-wrap, read-only

Source string location

./partialsdelete/2delete-proc_cups-identifying-your-problem-area.adoc:84

String age

a year ago

Last updated

a year ago

Source string age

a year ago

Translation file

pot/master/partialsdelete/2delete-proc_cups-identifying-your-problem-area.pot, string 36

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